Practical finds for everyday living • International shipping at checkout
PICORA CUSTOMER HELP
Shipping & order help
Find the right everyday upgrade, then check the details that matter for your destination.
Where can I order from?
Picora serves supported international destinations. Each product has its own delivery coverage, so an enabled country in our store does not mean every item can ship there. Enter your destination at checkout to see the methods available for the items in your cart.
What will shipping cost?
Shipping rates depend on the product, selected option, quantity and destination. The shipping charge appears at checkout before you place an order. Review the order total and available method before paying.
How long does delivery take?
Order processing and shipping transit are separate stages. Estimates vary by product, destination and carrier. Your order confirmation provides the estimate for your order. Customs checks, peak periods and local delivery conditions can affect the timing.
How do I choose the right option?
Read the product dimensions, package contents and compatibility notes. Measure the space or item you intend to use it with. Choose the size, color or pack quantity carefully; product images may show more than one option.
How can I track an order?
Use the order tracking page with the details from your order confirmation. Tracking updates can take time to appear after the carrier receives a shipment.
Can I change an order or delivery address?
Contact support as soon as possible with your order number and requested change. Changes may no longer be possible once an order is in production or fulfillment. The store’s shipping policy sets out the applicable processing and cancellation terms.
What if an item arrives damaged or is incorrect?
Use the contact form and include your order number, a clear description and relevant photos. Review the return policy and refund policy for the terms that apply to your order.
Will international duties or taxes apply?
Local taxes, customs charges and import requirements can vary by destination. Review the delivery terms in our shipping policy and the applicable requirements for your destination before ordering.